Frequently asked questions
What is the return policy?
We accept returns within 15 days of delivery on eligible items that are unworn, unused, and in their original condition. Customers are responsible for return shipping, and original shipping charges are non-refundable. Email shopivoryeden@gmail.com to request a full return policy
Are any purchases final sale?
Not all purchases are final sale! Eligible items can be returned within 15 days of delivery, provided they meet our return requirements. Please review our full Return Policy before purchasing.
When will I get my order?
Each Ivory Eden piece is made to order just for you! Production and shipping times vary depending on the item and destination. You'll receive tracking information once your order ships. Typically orders arrive within 4-8 business days.
Where are your products manufactured?
Our pieces are designed by Ivory Eden and made to order through our professional printing and fulfillment partners in the USA.
How much does shipping cost?
We offer $5.99 flat-rate shipping on all U.S. orders and FREE shipping on orders over $125! We currently ship within the United States only. Shipping charges are non-refundable.
